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Features
Integrated, Multi-Featured Communications Platform
Enhance customer and employee engagement with the powerful 8x8 eXperience Communications Platform.
Video Meetings
Crystal-clear HD video conferencing that works on any mobile device and your desktop.
Team Chat
Simplify team collaboration and communicate efficiently.
Embeddable Apps and APIs
Add video and voice communication capability to your business apps, websites, and processes.
Contact Center
Implement smart, interactive workflows powered by AI.
Business Phone
Add global connectivity to local numbers.
Video Meetings
Crystal-clear HD video conferencing that works on any mobile device and your desktop.
Team Chat
Simplify team collaboration and communicate efficiently.
Embeddable Apps and APIs
Add video and voice communication capability to your business apps, websites, and processes.
Contact Center
Implement smart, interactive workflows powered by AI.
Business Phone
Add global connectivity to local numbers.
Video Meetings
Crystal-clear HD video conferencing that works on any mobile device and your desktop.
8x8 Plans and Pricing
Integrated Team Communications Platform
8x8 Express
$12
per month / per user
- Works best for small businesses
- Free 1-month trial
- No additional hardware required
- Unlimited domestic calling
- Unlimited video meetings
- Unlimited chat
8x8 X2
$24
per month / per user
(Annual Plan)
Save more with annual billing compared to $32 billed monthly.
- An integrated all-in-one solution for video, voice, and chat
- Video and audio meetings
- Unlimited calling to 14 countries
- Communicate via SMS, MMS, and a Team Chat option
- Integrates with enterprise apps
- Integrates with your business fax
8x8 X4
$44
per month / per user
(Annual Plan)
Save more with annual billing compared to $57 billed monthly.
- Unlimited voice calling to 47 countries
- Monitoring and analytics features for supervisors
- Tracks call quality across the organization
8x8 Support, Professional Services, and Training
User Support & Customer Service
24/7 technical team available for support.
Professional Services
Expert implementation services. Choose from guided, fully-managed, or the Rapid Deployment Program.
8x8 University
Learn all about 8x8 products, features, and maximize contact center efficiency.
8x8 Plans and Pricing
Contact Center Plans
Voice-focused option with advanced reporting capabilities
Contact Center X6-Voice
$95
per month / per user
(Annual Plan)
Save more with annual billing compared to $125 billed monthly.
- Interactive voice response (IVR)
- Call recording
- Audio + Video conferencing
- Chat communication
- CRM features
- Skills-based routing (SBR)
- Customer Experience (CX) journey mapping
- Reporting and analytics
Multi-channel option with advanced reporting capabilities
Contact Center X7-Omnichannel
$105
per month / per user
(Annual Plan)
Save more with annual billing compared to $138 billed monthly.
- Includes all X6 features
- Communication via social media channels
- Communicate via chat, email, and SMS
- Co-browsing feature
Multi-channel option with advanced analytics capabilities and Predictive Dialer
Contact Center X8-Advanced
$133
per month / per user
(Annual Plan)
Save more with annual billing compared to $175 billed monthly.
- Includes all X7 features
- Advanced quality tracking and management
- Speech analytics
- Multi-screen monitoring in real-time
- Screen recording option
Business Use Cases
The 8x8 platform is a suite of flexible and powerful communications tools. It can support multiple business use cases and scenarios. So, whether you have a small business or operate a large enterprise, 8x8 can help enhance collaboration.
- Ensure business communications continuity
- Migrate communications to the cloud
- Remote collaboration across the globe using any device
- Deliver personalized, highly engaging customer experience
- Accelerate critical decision making across the organization
- Level up MS Teams capabilities