Comcast® Business | Enterprise ActiveCore™ Networking

Choosing the Right SD-WAN Solution

The right Comcast SD-WAN solution depends on factors such as the number of sites, internet connection types, security considerations, implementation complexity, and IT staffing capabilities.

Standard SD-WAN Management

Designed for businesses that rely heavily on internal teams and only require periodic consultations.

Features and services included:

Configuration of your entire network by Comcast Solutions Architects
A single Project Management point-of-contact for each customer
Real-time network and order updates via DX
Validation of installed services
Access to Digital Experience –Portal and Mobile
SD-WAN setup, training, and access to expert educational resources
Proactive network monitoring, alarming, ticket creation, and remediation
Equipment replacement SLA – 24x7x4 (On-Net) 8X5XNBD (Off-Net)
MAC SLOs (Simple/Complex) -4 hours/48 hours
Access ActiveCore Support documents 24/7

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Advanced SD-WAN Management

A full-spectrum service that frees up precious internal IT staff time and energy. Outsource all functions and let your team focus on core ROI-generating tasks.

Features and services included:

Configuration of your entire network by Comcast Solutions Architects
A single Project Management point-of-contact for each customer
Real-time network and order updates via DX
Validation of installed services
Access to Digital Experience –Portal and Mobile
SD-WAN setup, training, and access to expert educational resources
Proactive network monitoring, alarming, ticket creation, and remediation
Equipment replacement SLA – 24x7x4 (On-Net) 8X5XNBD (Off-Net)
MAC SLOs (simple/complex) – 30 minutes/12 hours
Customer birth certificate
30 days curation period
Access to SD-WAN experts (post-installation)
Bi-annual network consultation
Access ActiveCore Support documents 24/7

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Next-Generation Networking

Outdated network equipment can’t keep up with the demands of modern digital services. Security is also a major issue with older hardware and requires extensive effort. Allthis adds up in terms of cost and resources.

SDN is the answer to this problem. Comcast SDN shifts the five fundamental dimensions of any enterprise network.

Legacy Network

Architecture

Individually packaged

Hardware

Each function requires custom Highly coupled with hardware equipment

Software

Highly coupled with hardware

Pricing Model

Complex, per device pricing

Support

Disparate and fragmented

SDN

Architecture

Individually packaged

Hardware

Individually packaged

Software

Individually packaged

Pricing Model

Individually packaged

Support

Individually packaged

Comcast Managed Router and Firewall Services

Comcast offers Managed Router and network connectivity solutions. Enterprises can simplify their network operations and enhance performance. Managing routers and network connectivity becomes hassle-free with Comcast. Experience the convenience of having a single point of contact and a single bill for all disparate network functions.

Optimize operational and capital costs
Lettechnical experts manage your network and routers
Allow internal IT staffto focus on core ROI-generating tasks
Get dedicated supportfrom highly-trained technical staff

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Comcast Managed Network Professional Services and Features Include

Consultation with technical experts from assessmentto design anddeployment
A customer-centric, fully-supported onboarding process
Complete installation, configuration, and policy definition
Network monitoring, policy enforcement, and management
Maintenance and replacement(if required) of existing equipment
Change management and enablement
Dedicated enterprise-grade support
24/7 toll-free helpdesk support
Stateful firewall with the ability to define custom rules and policies

Software-Defined WAN is the New Norm

SD-WAN is fast becoming an enterprise IT infrastructure necessity as security and cloud application performance demands increase

SD-WAN Benefits for your Business

Increased efficiency

69%

Greater agility

66%

Enhanced security

65%