ConnectYourBusiness logo

CALL NOW TO SPEAK WITH A COMCAST BUSINESS EXPERT

Comcast Unified Communications Powerful Collaboration Tools for the Modern Workforce

Meet the high-collaboration demands of today’s distributed workforce.
Comcast’s real-time collaboration tools make it easy for teams to stay connected. Improved collaboration boosts workforce productivity and also enhances the overall employee experience.

Comcast Business VoiceEdge™

Want to upgrade your legacy on-site PBX?
Switch to Comcast cloud-based voice services!

Comcast will help your enterprise transition over to a virtual PBX system. Enhance collaboration across the board with a seamless, scalable solution.

Comcast Business VoiceEdge™ Features

Business VoiceEdge Desktop App

  • A powerful app that brings all Unified Communications features to your desktop. A convenient feature that is available at no extra charge from the Comcast Cloud Solutions Marketplace.

Optional Add-ons

  • Designate users as Call Queue Agents for up to 25 calls
  • PC-based Receptionist Console for centralized call distribution management
  • Additional voicemail boxes that can be used with a Hunt Group or Automated Attendant. Can also work as an add-on to a standard seat.

Extension Features

  • 3-6 digit extension numbers
  • Single local number
  • Call management via Web Portal
  • Nationwide calling
  • Call waiting
  • Hunt Groups
  • Point-to-Point video
  • Business Voice service continuity

Unified Communications Features

  • All extension features
  • Access to Comcast Business Mobile App
  • VoiceEdge Desktop App
  • Remote Office
  • Call Forwarding (Always Busy, No Answer)
  • Be Anywhere Voice Mobility
  • Voicemail-to-email transcript
  • Remote Office
  • Remote Office
  • Hold Music

Business VoiceEdge Desktop App

  • A powerful app that brings all Unified Communications features to your desktop. A convenient feature that is available at no extra charge from the Comcast Cloud Solutions Marketplace.

Optional Add-ons

  • Designate users as Call Queue Agents for up to 25 calls
  • PC-based Receptionist Console for centralized call distribution management
  • Additional voicemail boxes that can be used with a Hunt Group or Automated Attendant. Can also work as an add-on to a standard seat.

Extension Features

  • 3-6 digit extension numbers
  • Single local number
  • Call management via Web Portal
  • Nationwide calling
  • Call waiting
  • Hunt Groups
  • Point-to-Point video
  • Business Voice service continuity

Unified Communications Features

  • All extension features
  • Access to Comcast Business Mobile App
  • VoiceEdge Desktop App
  • Remote Office
  • Call Forwarding (Always Busy, No Answer)
  • Be Anywhere Voice Mobility
  • Voicemail-to-email transcript
  • Remote Office
  • Remote Office
  • Hold Music
prev
next

SIP Trunks

New trunking solution that helps optimize voice communication costs, scales easily, and improves collaboration.

Delivered over one of the largest VoIP networks in the country, Comcast SIP Trunking is a secure and reliable end-to-end communication solution. Your business will get connectivity speeds up to 100 Mbps and dedicated bandwidth. SIP Trunking ensures that your voice communication system is streamlined and network traffic flows smoothly.

Comcast Business SIP trunking is designed for flexibility, it can be configured in multiple ways. Available configuration options include outbound/inbound, 2-way, single/multiple trunk groups. This service is governed by SLAs and Quality of Service (QoS) terms, therefore guarantees network reliability and uptime

Go to SIP Trunks

Speak with a Business Expert Today

PRI Trunks

Comcast PRI Trunking is a cost-effective way to optimize your voice communication network. You can leverage the power of modern PBX systems while retaining your existing hardware. A physical link connects your onsite PBX to the Comcast VoIP network. This means you can maximize voice capabilities and maintain business continuity without installing expensive hardware.

Scale up as required with 6-23 channels/trunk and get advanced voice calling features with Comcast PRI Trunking

Go to PRI Trunks

Custom Collaboration Solutions for All Businesses

Simplify collaboration with Comcast’s feature-rich Unified Communication solutions

Comcast SIP Trunking Solution Features

  • Call Forward Not Reachable routes incoming calls to a prefixed number in case of a system outage or natural disaster
  • Caller ID Name (CNAM) links caller data to display caller name and number
  • Assign each employee a unique number using the Direct Inward Dial (DID) feature
  • Place calls directly to outside lines with Direct Outward Dial (DOD)
  • Additional bandwidth is automatically activated during periods of high call volume
  • Reroute incoming calls to an alternate trunk group in case of a power failure or system outage
  • Manage high volumes by routing calls to other trunk group channels
  • Handle sudden call volume spikes by temporarily increasing call capacity
  • Call records are stored and can be accessed at any time
  • Convenient. low-cost international calling

Comcast PRI Trunking Features

  • Assign each team member a unique direct-dial number with Direct Inward Dial (DID)
  • Eliminate the need for a switchboard attendant with Direct Outward Dial (DOD)
  • Call Detail Records (CDR) are stored and can be downloaded at any time
  • Voice traffic is transmitted on a priority basis over the network
  • All network devices are secured using 2 layers of authentication
  • Calls are connected using an alternative network in case of any connectivity problems
  • In case of power outages, calls are routed to an alternative trunk group
  • Affordable international calling rates
prev
next

©2024 Connect your business. All rights reserved.