Get Your Business Where It Needs to Go!
Improve collaboration and achieve goals faster with Comcast’s multi-featured, reliable business phone solutions. Get access to apps that help supercharge team productivity and also make phone system management simpler.
Comcast’s PBX (private branch exchange) solution is powered by the cloud and helps meet the requirements of a modern work environment. Traditional onsite PBX systems add unnecessary hardware and maintenance costs. Get rid of this operational overhead with Comcast’s cloud PBX.
Powerful capabilities included in your Comcast Business VoiceEdge Plan
Comcast Business VoiceEdge® Features
Basic
- Unlimited Local Calling
- Nationwide Long Distance
- Multi-Site Use
- Mobility
Be Anywhere
Simultaneous/Sequential Ring
Outbound Caller ID Display via Mobile Phone
Mobile Notification for Calls and Voicemail
Business Voicemail on Mobile Phone
Voicemail/Readable Voicemail
- Phones Available
- DECT Phones
- HD Phones
- LAN Interaction
Advanced
- Find Me/Follow Me & Be Anywhere
Use the Voice Mobility features to extend business phone capabilities to your mobile device. Receive calls directed to your business phone number using your mobile device. When you make calls, your business number is displayed on the recipient's caller ID.
- Simplified Management
A user-friendly account management portal lets you manage your Comcast Account. Employees can choose which features they need to activate on their phones and also provide system admins complete control over the phone system. You can manage your phone service, pay bills, create support tickets, and much more.
- Secure and Reliable
Your phone service is powered by a large, secure VoIP network, which ensures connection reliability.
- Hunt Group Settings
Direct incoming call flow to a specific list of numbers.
- Simultaneous alerts: Direct incoming call flow to a specific list of numbers.
- Regular alerts: The number at the top of the list receives an alert first, then the next, and so on until someone answers or the list ends.
- Circular alerts: Incoming calls are distributed in a round-robin order.
- Uniform alerts: Direct incoming calls to the line that has remained idle for the longest duration.
- Virtual Receptionist
An auto-attendant receives incoming calls and routes them to a specific team, person, or group.
- Audio Conferencing
Use the Comcast desktop app to host and manage audio conferences of up to 50 people. Screen sharing capabilities are also included.
- Mobile App
Use the VoiceEdge Desktop App and the Comcast Business App to optimize everyday productivity.
- Voicemail Transcription
Voicemail messages are transcribed and sent to your inbox for quick review.
- Shared Call Appearance and Busy Indication
Display an extension on multiple phones or see if another line is being used on multiple phones. This feature is ideal for cases when employees have a phone in the office and another one at their home.
Optional*
- Call Queues
Handle high call volumes without any issues with call queues of up to 25. This feature works across the entire business-wide phone system as well as a specific site.
- PC Receptionist Console
A desktop software console shows agent/user availability to make call routing easier. Users can be located at your site or anywhere across the entire enterprise.
- Additional Voicemail Boxes
Connect this feature with Hunt Groups, the Auto Attendant, or as a standard voicemail box.
- Directory Listing Exclusion
Ensure exclusion of your number from directory listings.
*Additional monthly charges apply
Comcast Business App
Comcast VoiceEdge features are truly mobile. Use the Comcast Business App to turn any Android or iOS device into a collaborative powerhouse. You can answer and make calls from your business number directly from your mobile device. This feature can be activated by allowing business calls to be transferred to your mobile phone. Other than basic calling functions, the app also supports the management of your Comcast Business Phone account.
Ideal for these types of businesses
- Professional Services
Get a phone system that keeps up with your productivity demands and pace.
Manage your business efficiently while on the go with:
Mobility features including Find Me/Follow Me and Be Anywhere
Comcast Business App
Comcast desktop application
Hunt Groups
HD phone quality
- Retail and Manufacturing
Remain accessible to customers regardless of call volumes. Streamline incoming call flow response with the following features:
Automated Attendant
Intuitive Management Portal
Hunt Groups
24/7 customer service
- Not-for-Profit Organizations
Organizations spread across multiple locations, supporting multiple clients need an efficient phone system. Comcast offers features that meet these requirements:
Audio Conferencing with screen sharing options
Affordable costs
Budget-friendly scalability features
Reliable and secure voice calling network