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Net2phone Unified Communications as a Service: Your Business Communications Simplified!

Net2phone offers powerful and scalable business communication solutions. Collaboration has never been this easy! Get voice calling features, audio and video meeting capabilities, texting tools, analytics reporting, and all the tools you need to monitor and manage your communication systems.

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Experience More with a Unified Communications Toolset from net2phone

Instant Communication

Unified Communication services are one of the most reliable ways to stay connected to your team and your customers. Experience the power of instant communication with net2phone and take your business interactions to the next level.

  • Unlimited Calling
  • Powerful Instant Messaging
  • Enhanced Caller Experience
  • Improved Productivity

True Mobility

Manage your business from anywhere, anytime. Net2phone brings you the freedom to become remote-first or nearly remote-first. Unified communications combine the convenience of standard desk phones with the power of mobility through features such as video meetings, text messaging, chat, and Android/iOS apps.

  • Go Mobile
  • Flexible Voicemail Delivery
  • Advanced Call Routing
  • Stay Connected

Powerful Analytics Capabilities

View trends, identify performanceissues, and get actionable insights from your communication data. Pre-configured dashboards allow you to leverage powerful analytics capabilities to enhance business drivers.

  • Call Trend Analysis
  • Performance Management

Manage and Control

Quickly respond to changes as they happen. An online web administration portal allows you to manage and control your business communication system. Updates and changes are possible 24/7 so you can have complete control of how your system runs.

  • Simplified Administration
  • On-Demand Admin Experience
  • Premium Support Included

Why Transition to UcaaS?

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  • Unified Communications as a Service (UCaaS) is a PBX system hosted in the cloud. All functions operate within the cloud.
  • Usually, UcaaS services include enterprise telephone systems, video/web conferencing tools, IM (groups and personal), and mobility enabling option (mobile apps, remote management, etc.).
  • It allows you to run the entire business phone system on your current internet service.
  • Eliminates the hassle of managing a PBX system on company premises.
  • Moving your communications systems to the cloud is the primary way to move towards truly unified communications.
  • Add a communication-first dimension to your business processes.

Net2phone Unified Communications Solutions—
Benefits and Features

Instant Communication

Unlimited Calling

  • Unlimited Calling to the U.S. & Canada
  • Unlimited International Calling to over 40 countries
  • Free Phones

Unlimited calls throughout the U.S. and Canada regions.

Unlimited international calling available for 40+ countries.

Get free desk phones for all employees.

Powerful Instant Messaging

  • SMS/MMS Messaging
  • Website Live Chat
  • Live Chat to SMS Handoff
  • Department / User / Company Wide
  • Messaging

Texting and multimedia texting capability for your business phone.

Add chat widgets to your website to communicate with visitors.

Shift a website chat conversation to text.

Send messages to an individual, a group, or the entire company.

Enhanced Caller Experience

  • Extension to Extension Calling
  • Music and Messaging on Hold
  • Time-Based Greetings
  • 3-Way Call Conference
  • Group Conference Calling
  • Easy Call Transfer

Stay in touch with users located off-premises.

Enable music or set a customized audio recording that callers can hear.

Set specific messaging and/or instructions applicable to a preset duration. This feature is useful for holidays or communicating specific information.

Allows more than two people to simultaneously participate on a call.

Internal and external people can join in on a conference call. Prescheduling is also possible.

Transfer calls to specific people or groups within the company. Both attended and unattended transfer is possible.

Improved Productivity

  • Programmable Speed Dial
  • 7-Digit Dialing
  • Searchable Company Directory
  • Caller ID
  • Calls on Hold
  • Do Not Disturb
  • Call Screening
  • Call Blocking

Communicate with all users in the business, even ones located away from your main premises.

Specify a default area code

Easily search for extensions by first and last name.

See who is calling using the visual display.

Put your current call on hold and answer an incoming call.

Route all incoming calls to your persona voicemail inbox.

Check who is calling using recorded names.

Block all incoming calls from a pre-specified number.

True Mobility

Remote Collaboration

  • Mobile App
  • Mobile Twinning
  • WebRTC

An iOS or Android app lets you manage your business wherever you are. Calling and texting features are available via the app.

Enable your mobile device to ring at the same time as your desk extension.

Your laptop can be used to make or receive calls. No additional device needs to be connected.

Flexible Voicemail Delivery

  • Voicemail
  • Voicemail to Email
  • Voicemail Transcription

Callers can leave a recorded message if the person or department is not available.

Audio voicemails are sent to your email inbox.

Transcriptions of all voicemails are sent to your email inbox.

Advanced Call Routing

  • Multiple Auto Attendants
  • Ring Groups
  • Call Queue
  • Find Me/Follow Me
  • Call Forwarding

Answer and/or route calls using a customized greeting message.

Place calls to a specific pre-defined group or company department.

Send calls to the next available individual.

Direct any calls received to a specific number.

Forward incoming calls to a specific device or number.

Stay Connected

  • Presence Awareness
  • Call Parking
  • Call Pickup
  • Call Waiting

Easily check who is currently online.

Allows on-hold calls to be continued on another phone.

Receive calls directed to a specific extension on another extension.

Receive an incoming call alert during an ongoing call.

Powerful Analytics Capabilities

Call Trend Analysis

  • Reports
  • Dashboards

View all call data and filter by time range, department, branch, agent, and other useful metrics.

View call data trends on pre-configured dashboards to gain insights to drive performance improvement.

Performance Management Metrics

  • Call Volume Measurement
  • On-Demand Call Statistics
  • Call Recording
  • Call Logs

View call volume, both inbound and outbound, or specific individuals and teams.

View call statistics for a specific department, agent, or welcome menu.

Record incoming and outgoing calls as they take place to monitor for quality assurance.

View all call logs online and download selected data for input into external analysis tools.

Manage and Control

Simplified Administration

  • User Management
  • Easy Configuration

An iOS or Android app lets you manage your business wherever you are. Calling and texting features are available via the app.

Enable your mobile device to ring at the same time as your desk extension.

Your laptop can be used to make or receive calls. No additional device needs to be connected.

On-Demand Admin Experience

  • User & Admin Portal
  • Remote Office Configuration
  • Call Flow Definition

Administrative functions that allow complete management of your phone system are easily accessible.

A single web admin portal allows management of all remote offices and departments.

Set routing criteria that control the flow of calls to specific departments, call queues, individuals, etc.

Premium Support

  • 24/7 Premium U.S. Based Support

Support experts based in the U.S. are available 24/7.